Helpful Information & Common Questions
Links
Frequently Asked Questions
What is the flip-page catalog?
An online "flip-page" version is available that allows you to flip through pages of our catalog in an "e-book format". We are encouraging customers to review the online flip-page catalog while visiting our website. The flip-page catalog is updated regularly and is more current than any printed catalogs. You can download a PDF file of our product catalog Store it on your computer for easy reference
What charge cards are accepted on the website?
We except American Express, MasterCard, Visa, and Discover Cards.
Are purchase orders accepted?
We accept purchase orders from schools and other institutions in the USA. They can be mailed to us or sent by email or fax (760-722-1625).
How do I find the products I need?
Products are organized into categories such as "Learning Resources." Use the search box at the top of the page to locate specific books. For a more advanced (precise) search, click on "View other search options." For more information about product searches, click here.
Where are ACA products manufactured?
All products that we print or manufacture are made in the United States of America. As you know, many educational publishers rely on companies overseas to produce learning cards, games, and other publications. We are concerned about the American economy and it is our policy to do all printing and manufacturing in the USA.
Who handles the shipment of products? How are international orders handled?
We have two warehouses in Oceanside, California. Products are shipped using using UPS or the United States Post Office (USPS). Most orders are mailed within 24 hours if received on a working day. You can order on the internet even if you are located outside of the USA. We can ship throughout the world. Payment in US funds is required.
Who develops products for ACA?
Most publications are created by speech-language pathologists and special education specialists. Staff members and professionals in the field develop our products.
Can products be returned?
If a product does not meet your needs, you may return it. Contact us to get a return authorization number and product return instructions.